The Briar
Patch: Thorny Matters
What? Using Social Justice for
Resolving Office Space Conflicts?
Vic Pantesco,
Ph.D.
The Thorn
Resource
management such as offices and space, use of the copier, sharing
of clean up responsibilities in the play therapy room, locking
doors, replacing the toilet paper (you get the picture), is
always a challenge. But as students in many programs
arrive younger and younger we often experience conflicts more
redolent of undergrad or high school than graduate school.
Blank stares or defenses such as “I forgot” or “I did it last
time” etc., may be detected at team meetings or overheard in the
hallway.
As a clinic director my patience can stretch
quite thin, and it happens faster the longer I have been a
director. Recently I almost bought one of those Cousin
Farm wood block carvings which read: “If idiots could fly,
this place would be an airport.” I of course would have my
own jumbo 747 in the array. Well, that was a product of
fatigue and a hard week, but it had some appeal for other times
in my life for sure. I did buy one, however: “I have the
flying monkeys and I am not afraid to use them.”
Unleashing the monkeys or using other likely
unsuccessful measures to correct the behaviors I mentioned is a
familiar thorn to us directors I think. I have used (when
more rested and thinking) elements of Colquitt’s description of
a social justice model. Tip of the hat here to one of our
dear alums, Brian Lewis, for referring to this Colquitt
model within his own writing on social justice.
Relieving the Pain
On
occasion I have brought a problem, such as solving an office
sharing problem, to the group within this social justice
model. It elicits three components with social
justice: Distributive Justice (who gets what); Procedural
Justice (how does that get decided); and, not least,
Interactional Justice (how does everyone feel they have been
treated in the process,- respected, heard….).
As you might imagine, offering these at the
outset of the problem-solving discussion calibrates brains and
hearts in a disposition of pragmatic collaboration. It
allows the fluid address of any dynamics that surface regarding
notions or impressions of unfairness or inattentiveness
(interactional). Further, candid and practical mapping of
the resources in question can be done within an ambient favorite
of mine, “benign matter-of-factness” (distributive).
Finally, cross checks can occur naturally regarding the process
we are using to arrive at decisions (procedural).
I have found this context helpful in keeping
my monkeys in check, while easily affording access to challenges
to diversity or justice within the problem-solving endeavor.
"I have
the flying
monkeys and I am
not afraid to use
them."